Privacy Policy

Effective Date: October 22, 2026

1. Introduction Welcome to Lucky Yu ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (www.luckyyuagency.com) or use our digital marketing and video production services.

2. Information We Collect We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services. The personal information that we collect depends on the context of your interactions with us and the website, and may include:

• Names

• Email Addresses

• Phone Numbers

• Business Information

3. How We Use Your Information We use the information we collect or receive to:

• Facilitate account creation and the onboarding process.

• Deliver and facilitate the delivery of services to the user.

• Respond to user inquiries and offer support.

• Send you marketing and promotional communications.

4. Cookies and Tracking Technologies We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us understand website traffic and optimize your experience on our site.

5. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services (such as using secure third-party payment processors), to protect your rights, or to fulfill business obligations.

6. Contact Us If you have questions or comments about this notice, you may email us at: team@luckyyuagency.com.

Terms of Service

Effective Date: October 22, 2026

1. Agreement to Terms By accessing our website and using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, then you may not access the service.

2. Services and Payment Lucky Yu provides digital marketing, social media management, web design, and video production services. Specific deliverables, timelines, and payment structures (including setup fees and monthly retainers) will be outlined in individual client agreements. All payments are securely processed, and clients must maintain a valid payment method on file.

3. Intellectual Property Unless otherwise indicated, the website and our original content, features, and functionality are owned by Lucky Yu and are protected by copyright, trademark, and other intellectual property or proprietary rights laws.

4. User Representations By using the Site, you represent and warrant that all registration information you submit will be true, accurate, current, and complete, and that you will maintain the accuracy of such information.

5. Limitation of Liability In no event shall Lucky Yu, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

6. Governing Law These Terms shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

7. Contact UsIf you have any questions about these Terms, please contact us at: team@luckyyuagency.com.